For orders placed before 9am , we endeavour to process the same business day. Orders placed after 11am will be processed the next business day.

During sale events and new collection launches, there may be a slightly longer processing time.

All orders are hand-picked and packed with love from Hertfordshire

You can choose between a refund or a credit note on full priced items.

• Item(s) must be returned in their original condition and packaging: unworn, unwashed and with all tags attached.
• Earrings cannot be returned due to health and safety reasons.
• Return shipping methods and associated costs are the responsibility of the customer.
• Sale items can not be refunded for change of mind.